Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. During busy periods, holidays, or promotional events, processing may take slightly longer.

Shipping Times

Estimated delivery times vary depending on the destination and shipping method selected at checkout.

* United States: 7–15 business days
* United Kingdom: 7–15 business days
* Canada: 8–18 business days
* Australia: 8–18 business days
* Other countries: 10–25 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Delays may occur because of customs processing, weather, carrier delays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your location, order size, and available shipping method.

From time to time, we may offer free shipping promotions on selected products or destinations.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information when available.

Tracking information may take 2–5 business days to become active after your order has been shipped.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes depending on the destination country.

Any customs duties, taxes, or additional charges imposed by the destination country are the responsibility of the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us with your order number and tracking information. We will work with the shipping carrier to investigate the issue.

Please make sure your shipping address is correct before completing your order. We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through our Contact Us page.

We are happy to help.